Notice of privacy practices
| Facts: What does ASA do with your Personal Information? | |||
|---|---|---|---|
| WHY? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. | ||
| WHAT? | The types of personal information we collect and share depend on the product or service you have with us. This information can include Social Security number and transaction history, account balances and payment history, and credit history and credit scores. When you are no longer our customer, we continue to share your information as described in this notice. | ||
| HOW? | All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons ASA chooses to share; and whether you can limit this sharing. | ||
| Reasons for sharing information | Does ASA do this? | Can you limit this sharing? |
|---|---|---|
| For our everyday business partners: Process your transactions, maintain your account, respond to court orders and legal investigations, report to credit bureaus, or otherwise with your consent. | Yes | No |
| For marketing: To offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | No | -- |
| For our affiliates' everyday business purposes (information about your transactions, experiences, or creditworthiness) | No | -- |
| For other companies to market to you | No | -- |
Common Questions
Who are you? We are Massachusetts Higher Education Assistance Corporation, d/b/a American Student Assistance® (ASA). We are the holder of one or more of you student loans. You can learn more about us at www.asa.org.
How does ASA® protect my personal information? To protect your personal information from unauthorized access, we use security measures that comply with federal law, like computer safeguards and secured files and buildings.
How does ASA collect my personal information? We collect your personal information, for example, when you apply for a loan, provide account information, pay your bills or send us a check, or give us your contact information. We also collect your personal information from others, such as credit bureaus or nonaffiliated companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only:
- Sharing information about your creditworthiness for affiliates’ everyday business purposes
- Sharing with affiliates to allow them to market to you
- Sharing with nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
How do you define affiliates? Companies related by common ownership or control. They can be financial and nonfinancial companies. ASA does not share with our affiliates.
How do you define nonaffiliates? Companies not related by common ownership or control. They can be financial and nonfinancial companies. ASA does not share with nonaffiliates so they can market to you.
How do you define joint marketing? A formal agreement between nonaffiliated financial companies that together market financial products or services to you. ASA does not jointly market.
Where can I find information about your privacy policy online? Visit www.asa.org/privacy to read our full policy.